Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website
3 comments

I ordered nearly $15.00 worth of seeds from this company at 9:40 a.m.on February 6, 2018.

They don't tell you that the seeds are coming from China. As soon as I saw the three to four week delivery time, I knew. I don't even know how this is legal. Every time I ordered seeds from England, a phytosanitary certificate had to accompany them into the U.S.

Anyway, my gut feeling nagged me to cancel the order, so nineteen minutes later, I sent Jack Seeds an order to do so. (For what it's worth, this company is a subsidiary of Rama Deals, which has TERRIBLE reviews all over the internet.) I was immediately told that the order was too far along and could not be cancelled. AFTER NINETEEN MINUTES! Several more emails went back and forth, and I was told they could not/would not cancel, but I could refuse delivery at the PO and they would credit me when they got the shipment back.

Does this business practice make sense to you? Me either. Furious by now, I contacted my bank. I had the charge labeled fraudulent and got a new debit card.

There's more than one way to skin a cat.Avoid these people like the plague.

Review about: Delivery Service.

Reason of review: Poor customer service.

I didn't like: Poor customer service.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1464934

I’m pissed too.Received my seeds from China.

What kind of place is this?I’m so angry!

Anonymous
#1449520

You actually thought you could buy rainbow colored seeds lol .. you gave your credit card number to the same guy that does the irs scams

keystonecrossroads
to Eddy #1449565

Kudos to your school for its reading comprehension program. Please show me where I said I bought rainbow-colored seeds.

You May Also Like