I ordered nearly $15.00 worth of seeds from this company at 9:40 a.m.on February 6, 2018.
They don't tell you that the seeds are coming from China. As soon as I saw the three to four week delivery time, I knew. I don't even know how this is legal. Every time I ordered seeds from England, a phytosanitary certificate had to accompany them into the U.S.
Anyway, my gut feeling nagged me to cancel the order, so nineteen minutes later, I sent Jack Seeds an order to do so. (For what it's worth, this company is a subsidiary of Rama Deals, which has TERRIBLE reviews all over the internet.) I was immediately told that the order was too far along and could not be cancelled. AFTER NINETEEN MINUTES! Several more emails went back and forth, and I was told they could not/would not cancel, but I could refuse delivery at the PO and they would credit me when they got the shipment back.
Does this business practice make sense to you? Me either. Furious by now, I contacted my bank. I had the charge labeled fraudulent and got a new debit card.
There's more than one way to skin a cat.Avoid these people like the plague.
Review about: Delivery Service.
Reason of review: Poor customer service.
I didn't like: Poor customer service.